Shipping Policy

Last updated: July 9, 2025

At MF Hobby, we aim to deliver your orders as quickly and securely as possible. This Shipping Policy outlines how we handle the shipment of products purchased on mfhobby.com (the “Site”).

By placing an order, you agree to the terms below.

1. Shipping Fees

Shipping charges are calculated based on:

  • The delivery location

  • The weight and dimensions of the parcel

Shipping fees will be displayed at checkout before payment.

2. Delivery Coverage

We currently provide shipping within Malaysia, including both Peninsular Malaysia and East Malaysia.

3. Flammable Items (e.g., Spray Cans)

Please note:

  • Flammable items (such as spray cans) cannot be shipped to East Malaysia due to courier restrictions.

  • If you still request delivery to East Malaysia, MF Hobby is not responsible for any loss or confiscation by authorities or the courier company.

4. Shipping Address

Please ensure you provide a complete and accurate physical address during checkout.
We are not responsible for packages lost due to incorrect or incomplete address details.

5. Courier & Delivery

All deliveries are handled by trusted third-party courier companies.
Once your parcel is shipped:

  • A tracking number will be provided via email or SMS

  • You can track the delivery status using the provided tracking link

6. Packaging & Handling

We take great care in packing your order to minimize damage during transit. However, we cannot guarantee or be held liable for damage caused during handling by third-party couriers.

7. Shipment Processing Time

  • Orders are typically processed within 1–2 business days

  • Orders are not shipped on weekends or public holidays

  • During peak seasons or promotions, processing may be delayed. We will notify you by email or phone if delays occur

8. Delays

Delivery times may vary depending on:

  • Destination

  • Courier service performance

  • Weather or unforeseen circumstances

MF Hobby is not liable for delays caused by external courier services but will assist in tracking and resolving shipping issues.

9. Contact Us

For questions about shipping or delivery status, please contact us:

📧 Email: mfhobbytrading@gmail.com
📞 Phone: +6019 - 353 2547
🌐 Website: www.mfhobby.com